INDEPENDENT SERVICE PROVIDER:

Webrootcomsafe.services is a website owned and managed by Webrootcomsafe.services and is an independent technical support service provider for any third party hardware and software package. The third party trademarks, logos, names of the brands and the products have been given for information purpose only.

WARRANTY COVERAGE:

Most software package products are usually covered under manufacture’s guarantee through an initial period of time. If your products are still under warranty then Webrootcomsafe.services recommends all the customers to contact the original provider of the merchandise. However, if the product is out of coverage then our technicians will be more than happy to assist you with your problem.

REMOTE ACCESS TO COMPUTER:

For Remote Support, our technicians at Webrootcomsafe.services use GoToAssist. With the help of remote sharing technology, our technicians can log onto your systems as an authorized user without being physically present at your place while you having the primary control of your computer. In case of any queries regarding the remote sharing procedure please contact us through the mail.

SERVICE EXCLUSION:

Please go through all the sections of Privacy Policy within the Webrootcomsafe.services website to make sure you totally understand the terms and conditions before enrolling in the yearly contracts.

THIRD-PARTY DIAGNOSTIC SOFTWARE:

Webrootcomsafe.services technicians sometimes use third party software for diagnosing and fixing issues. This software is from some of the leading technology firms like Microsoft or AVG or other companies. You can acquire this software directly from there sites. Webrootcomsafe.services Don’t charge anything extra for these products.

AUTOMATIC RENEWALS:

At present, we don’t automatically renew our existing customers.